Document Restoration
Members of the Concept team have over 18 years experience of recovering hard copy information for organisations having suffered a fire or flood incident.
Where possible, our aim is to recover the original document and all of the information it contains, and return it in a stable, safe to handle condition, ready for immediate use.
Services
Recovery of water and smoke affected documentation, books, drawings, photographs, films, magnetic storage media and artwork.
Why Restore ?
Much of a company's hard-copy information is still required to be retained by law.
There may be no alternative to restoration for signed documents, legal files, etc, where a copy or duplicate is inadequate.
Loss of critical documented information can lead to major disruption or even failure of a business – most companies that lose 60% of their information go out of business within 6 months.
If water affected documents are left untreated, pages will bond together, mould growth will destroy information, and health risks will be present when handling, due to the release of mould spores (and also bacterial or viral infection if black or grey water was involved).
Untreated fire and smoke affected documents may become embrittled due to the action of acidic residues in the smoke, and will continue to contaminate the environment they are kept in (and the person handling them) with smoke and odour.
Innovation
Cutting-edge innovative technology has pushed us to the forefront of this specialised field.
Innovations underpin every step of the recovery process, our engineers were proud to receive endorsement for our 'Gorby' conveyorised drying system from the BBC's 'Tomorrows World' programme.
In-house facilities include:
- Vacuum drying
- Specialist book cleaning equipment
- Large cold storage rooms
- Conveyorised document treatment & drying
- Controlled drying room
Service Benefits
Quick turnaround helps to keep our clients working and reduces the risk of consequential losses.
All storage is location specific, a database is produced that enables us identify an individual file or other item, and guarantee return within 36 hours (often 24)
The Concept service returns recoverable items, often irreplaceable, ready for immediate use.
Where comparisons are possible, house deeds for example, document recovery equates to around 10% of replacement costs.